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Wrongful Dismissal 12 min read

Wrongful Dismissal Damages Beyond Notice: Moral, Punitive, and Honda Damages

Sarah Blackwood, Contributing Editor · September 5, 2024

Summary

Most wrongful dismissal cases end with a damages award based on reasonable notice. But in cases of egregious employer conduct, courts can award additional damages — moral, aggravated, and punitive. Understanding when these damages are available changes the calculus entirely.

The standard wrongful dismissal framework is well understood: the employer terminates without cause, the employee sues, and the court awards damages equal to the salary and benefits the employee would have received during the reasonable notice period. For most employees, this is where the analysis begins and ends. But the standard framework assumes that the employer conducted the termination in good faith. When it did not — when the employer lied about the reasons for termination, made false accusations, delayed payment of statutory entitlements, conducted a sham investigation, or treated the employee with callous disregard during the most vulnerable moment of their professional life — the law provides additional remedies. These remedies — moral damages, aggravated damages, and punitive damages — exist because the manner of termination can cause harm above and beyond the loss of income. At Blackline, we believe that employers should be held accountable not only for the decision to terminate but for how they carry it out. The manner of dismissal matters, and the law increasingly reflects that. — Ajay Krishnan, Founder

The Baseline: Reasonable Notice Damages

Before examining the additional heads of damages, it is important to understand the baseline. In a standard wrongful dismissal case, the employee's damages are measured by the compensation they would have received during the reasonable notice period. The reasonable notice period is determined by the Bardal factors, established in Bardal v. Globe & Mail Ltd. (1960), 24 DLR (2d) 140 (Ont. HC): the employee's age, length of service, character of employment (seniority, responsibility), and the availability of comparable employment.

Reasonable notice damages include salary, benefits, bonus entitlements (if the employee would have earned a bonus during the notice period), pension contributions, car allowances, and other compensation that forms part of the employee's regular remuneration. The damages are intended to place the employee in the position they would have been in had the employer provided proper notice.

For most wrongful dismissal cases, reasonable notice damages are the only damages awarded. The additional categories — moral, aggravated, and punitive — are exceptional. But "exceptional" does not mean "rare." Courts have become increasingly willing to award these additional damages when the facts warrant them.

The Honda Decision: The Modern Framework

The modern framework for moral and aggravated damages in wrongful dismissal cases was established by the Supreme Court of Canada in Honda Canada Inc. v. Keays, 2008 SCC 39. The Honda decision replaced the previous approach under Wallace v. United Grain Growers Ltd., [1997] 3 SCR 701, which had extended the notice period to account for bad faith conduct during termination. The Honda framework instead treats moral damages as a separate head of damages, assessed independently of the notice period.

The Wallace Era (1997–2008)

Under Wallace, the Supreme Court held that employers owe a duty of good faith and fair dealing in the manner of dismissal. When the employer breaches that duty — through bad faith conduct, unfair dealing, or being untruthful, misleading, or unduly insensitive — the court could extend the reasonable notice period to account for the additional harm caused by the employer's conduct. The extended notice period was known as the "Wallace bump."

The Wallace approach had several practical problems. It was unpredictable: courts added anywhere from one to twelve months to the notice period, without a clear methodology for determining the appropriate extension. It conflated two different types of harm — the loss of income during the notice period and the harm caused by bad faith conduct. And it did not provide a principled basis for distinguishing between cases that warranted a modest extension and cases that warranted a substantial one.

The Honda Framework (2008–Present)

In Honda, the Supreme Court replaced the Wallace bump with a stand-alone damages analysis. The Court held that if an employee can establish that the manner of dismissal caused them mental distress that was in the contemplation of the parties at the time the employment contract was formed, they are entitled to damages for that mental distress, assessed independently of the notice period.

Justice Bastarache, writing for the majority, identified the following principles:

The duty of good faith exists. The employer owes a duty of good faith and fair dealing in the manner of dismissal. This duty is an implied term of every employment contract.

Breach of the duty can cause compensable harm. When the employer breaches the duty of good faith, and the breach causes the employee to suffer mental distress, the employee is entitled to damages for that distress.

The damages are contractual. Moral damages for manner of dismissal are contractual damages, governed by the principle of reasonable foreseeability established in Hadley v. Baxendale (1854), 9 Ex. 341. The question is whether the mental distress was in the reasonable contemplation of the parties at the time the contract was formed as a probable result of the breach.

The damages are assessed independently. Moral damages are not added to the notice period. They are assessed as a separate head of damages, based on the evidence of the harm the employee actually suffered.

The Honda framework provides a more principled and predictable approach than the Wallace bump. It requires the employee to demonstrate actual harm — not merely that the employer acted badly, but that the employer's bad faith conduct caused identifiable mental distress. And it assesses damages based on the extent of the harm, not by the arbitrary mechanism of adding months to the notice period.

What Constitutes Bad Faith Conduct

Courts have identified a range of employer conduct that can give rise to moral damages under the Honda framework:

False accusations of cause. An employer that terminates an employee without cause but asserts cause — particularly in the termination letter or in subsequent correspondence — engages in bad faith conduct that can cause significant mental distress. The accusation of cause impugns the employee's professional integrity, can damage their reputation, and can create difficulties in obtaining new employment. Courts have repeatedly found that false assertions of cause constitute a breach of the duty of good faith.

Misrepresentation of reasons. An employer that provides false or misleading reasons for the termination — for example, telling the employee they are being terminated due to a restructuring when the real reason is a personality conflict with a manager — breaches the duty of good faith. The employee is entitled to an honest explanation.

Failure to provide minimum statutory entitlements. An employer that fails to pay the employee's statutory termination pay and severance pay (under the ESA) in a timely manner — or that conditions payment on the employee signing a release — may be acting in bad faith. The statutory entitlements are owed regardless of whether the employee signs a release, and withholding them as leverage is improper.

Sham investigations. An employer that conducts a pretextual investigation to manufacture a basis for termination — for example, commissioning an investigation into minor policy violations that the employer had previously tolerated — may be acting in bad faith. The investigation's purpose is not to ascertain the truth but to create a paper trail that supports the termination.

Insensitive manner of termination. The manner in which the termination is communicated can itself constitute bad faith. Terminating an employee in a public setting, with security escort, in front of colleagues, or in a manner designed to humiliate is a breach of the duty of good faith. The termination should be communicated privately, respectfully, and with appropriate sensitivity to the employee's dignity.

Delay and obstruction. An employer that unreasonably delays the payment of termination entitlements, fails to provide an accurate Record of Employment, or obstructs the employee's application for Employment Insurance benefits may be acting in bad faith. These actions compound the financial and emotional harm of termination.

Post-termination defamation. An employer that makes derogatory statements about the terminated employee to clients, colleagues, or industry contacts — or that provides a negative reference without factual basis — may be acting in bad faith. The employee's reputation is a valuable asset, and the employer's duty of good faith extends to not unreasonably damaging it after the employment relationship ends.

The Quantum of Moral Damages

Moral damages under the Honda framework are compensatory — they are intended to compensate the employee for the actual harm suffered, not to punish the employer. The quantum depends on the evidence of mental distress: its severity, duration, and the extent to which it was caused by the employer's bad faith conduct.

Courts have awarded moral damages in a wide range, from $15,000 to over $100,000. The factors that influence the quantum include the severity of the employer's conduct, the nature and duration of the employee's mental distress, medical evidence of psychological harm (diagnosis of depression, anxiety, post-traumatic stress), evidence that the employee required treatment (therapy, medication, hospitalization), the impact on the employee's ability to seek new employment, and the vulnerability of the employee (age, health, personal circumstances).

A common award range for cases involving false accusations of cause combined with delayed payment of entitlements is $25,000 to $50,000. Cases involving sustained campaigns of harassment or discrimination followed by pretextual termination have attracted awards at the higher end of the range.

Evidentiary requirements. The employee must adduce evidence of the mental distress they suffered. While a formal psychiatric diagnosis is not strictly required, the employee's claim is significantly strengthened by medical evidence. A family doctor's notes documenting symptoms of depression or anxiety, records of counselling or therapy, and testimony about the impact on the employee's daily functioning all support the claim. Courts are skeptical of claims for moral damages that are unsupported by any evidence beyond the employee's testimony.

Punitive Damages: When Compensation Is Not Enough

Punitive damages serve a different purpose than moral damages. While moral damages compensate the employee for the harm they suffered, punitive damages punish the employer for conduct that is so egregious, high-handed, or reprehensible that it warrants denunciation and deterrence.

The Supreme Court of Canada addressed punitive damages in the employment context in Honda, holding that punitive damages may be awarded where the employer's conduct constitutes an "independent actionable wrong" — that is, a breach of a duty or obligation that exists independently of the employment contract. The breach of the implied contractual duty of good faith, standing alone, is not sufficient to support punitive damages. There must be something more.

Independent actionable wrongs that can support punitive damages include breach of a statute (e.g., breach of the Human Rights Code, breach of the Employment Standards Act), the tort of intentional infliction of mental suffering, breach of fiduciary duty, fraud or deceit, and defamation.

When Courts Award Punitive Damages

Punitive damages in wrongful dismissal cases remain relatively rare, but courts have awarded them in cases involving discrimination followed by termination (where the employer's conduct violates the Human Rights Code), deliberate violation of the ESA (e.g., systematic failure to pay overtime or vacation pay), fraud (e.g., employer falsifying documents to support a cause allegation), and retaliation against employees who assert statutory rights (e.g., filing a workplace safety complaint or a human rights complaint).

The quantum of punitive damages varies widely. Awards of $25,000 to $100,000 are most common in employment cases, though higher awards have been made in exceptional circumstances. The Supreme Court has cautioned that punitive damages should be "proportionate" — the amount should be no more than what is rationally required to serve the purposes of punishment, deterrence, and denunciation.

Aggravated Damages

The terminology in this area is sometimes confusing, as courts and commentators use "moral damages," "aggravated damages," and "Honda damages" somewhat interchangeably. Strictly speaking, aggravated damages are a sub-category of compensatory damages that are awarded when the defendant's breach of contract is accompanied by conduct that is particularly harsh, vindictive, reprehensible, or malicious. They compensate for the additional harm caused by the manner of the breach, as distinct from the harm caused by the breach itself.

In the wrongful dismissal context, the distinction between moral damages and aggravated damages is often academic — both compensate for the mental distress caused by bad faith conduct in the manner of dismissal. Courts frequently use the terms interchangeably, and the practical analysis is the same: did the employer's conduct cause the employee mental distress, and if so, what is the appropriate compensation?

Practical Implications

The availability of moral and punitive damages has important practical implications for both employers and employees.

For Employers

The manner of termination matters. The decision to terminate is the employer's prerogative (subject to the prohibition on discriminatory termination). But how the termination is carried out is legally significant. A termination conducted in bad faith — with false accusations, delay, humiliation, or dishonesty — can result in damages far exceeding the reasonable notice period.

Pay statutory entitlements promptly. The ESA requires that termination pay be paid within seven days of termination or on the employee's next regular pay date, whichever is later. Severance pay must be paid within seven days or by instalments over a period not exceeding three years (if the employee agrees). Delaying these payments — or conditioning them on a release — is both an ESA violation and evidence of bad faith.

Be honest about the reasons. If the termination is without cause, say so. Do not dress it up as a restructuring if it is a performance issue. Do not assert cause unless you are confident the allegations would survive judicial scrutiny. False assertions of cause are the single most common basis for moral damages awards.

For Employees

Document the manner of termination. If you are terminated, document how the termination was communicated, what you were told, who was present, and how you were treated. If the employer makes accusations, ask for them in writing. If the employer requires you to leave immediately, note whether you were escorted out, whether your access was immediately revoked, and whether the departure was public or private.

Seek medical attention if needed. If the termination — and the employer's conduct surrounding it — causes you mental distress, seek medical attention. A documented diagnosis of depression, anxiety, or related conditions supports a claim for moral damages. Do not suffer in silence.

Do not assume that the notice period is the limit of your damages. If the employer acted in bad faith, the damages available to you may extend well beyond the notice period. Consult an employment lawyer who can assess whether the circumstances of your termination support a claim for moral or punitive damages.

The standard wrongful dismissal framework provides compensation for the loss of income during the notice period. The additional damages — moral, aggravated, and punitive — provide compensation for the way the employer treated you during the most vulnerable moment of your professional life. Both are important. Both should be pursued when the facts warrant them.

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